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KRISHNA SAWNER
September 18, 2019 7:50 amA dynamic professional with over 5 Years plus of rich experience as Salesforce Administration in Salesforce.com CRM Platform.
Strong Knowledge in Salesforce Administration and Customization ,Data Validation, Sales, Marketing, Customer Service and Support Development team.
Hands on working experience in Role Hierarchy, Custom Profiles and public Groups creation and user management.
Maintained and customized Salesforce.com scopes such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, pick lists and page layout customization to support vital business functions.
Developed, launched and managed in-depth dashboards and reports for all team functions on both management and individual levels.
Cleansed duplicate data and defined dupe blocking parameters to maintain data integrity.
Configured page layouts, workflows, document templates, record types, & data fields.
Implemented & maintained reports and dashboards.
Implement new marketing tools such as Synthio.com and Zoominfo.com for increased lead quality and marketing
Hands on experience in data import / Export using in respective campaign in MARKETO
for email schedule.
Good experience in data migration / Import / Export using SFDC