Chat Support Executive
Recruting For Chat Support Executive at New Delhi
Job Title: Chat Support Executive Day Shift
Job Location: South Delhi
Company Name: Technocom
Job Description:
The chat suppport executive will work closely with the Organisation to ensure smooth operations.Their responsibilities include:
-> Being a basic point of contact for customers with queries, complaints, feedbacks, requests etc.
-> Ensuring timely and professional responses to all complaints, requests and queries received and recording them online.
-> Research and compilation of answers for informational requests from customers and efficient dealing of complaints to completion and enabling satisfaction of customer.
->Responsible for resolution of issues faced by the customers.
->Offer the right solutions to the customers.
->Quickly and accurately perform multi-tasks like talking, listening, documenting information, seeking information and problem solving.
->Work effectively as a team member and facilitate cooperative environment to meet and exceed customer expectations
Job Qualifications:
• A deep knowledge of the operations of a customer care department in an organisation.
• Outstanding communication ( written and oral) and interpersonal skills enabling one to deal with internal and external customer support professionally.
• Excellent organizational and time management ability.
• Highly self motivated, willing to learn and quick adaptation to new processes within less time frame.
• Basic computer knowledge with MS-Office,MS-word and Internet.
• Command over grammatically correct spoken / written English/ Good typing speed.
• Ability Skill Required (Basic computer skills, other domain specific tests)
• Shifts – Day Shift
Employment Type: Permanent Job, Full Time
How to apply: Mail us your resume at
Email :- softwaredelhi25@gmail.com
Or Call on
Phone Number :- 8766348988